FAQs
Q: How do I attach/remove the eyewear chain from my frames?
A: All Synonymous Eyewear Chains are fitted with silicone sliders which can be easily attached to the end of the arms on your frames. To attach simply work the silicone along the arm until it feels secure. To remove carefully work the slider in reverse of the way you fitted it. The silicone has been built to maximise grip on your frames so remove the chain from your frames with care. Do not tug or pull the chain.
If you are unable to fit the slider to your frames we are happy to provide assistance. Please contact us at studio@wearesynonymous.com.au
Q: Do Synonymous Eyewear Chains fit all frames?
A: The silicone slider has been designed to hug the arms of most frames. The silicone will stretch but we can't guarantee it will fit all wider arms. Please contact us if you are unsure whether the sliders will fit your frames.
Q: Can I purchase a replacement slider for my eyewear chain?
A: Yes. Please email us at studio@wearesynonymous.com.au
Q: My Synonymous product has been damaged, can it be repaired?
A: Each Synonymous product is handmade and susceptible to wear and tear. Our products can break if not treated with due care and consideration. If you damage your chain and wish to repair it please contact us and we will consider and respond to your request.
Q: My questions hasn't been answered, how do I get in touch?
A: Simple, send us an email to studio@wearesynonymous.com.au and we will endeavour to answer all your questions.